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Support/Integration engineer

Working within the Client Services Team, reporting to the VP Client Services. 

Responsibilities

  • Redirect and answer client requests via our Jira Service Desk
  • Treat and follow up requests and technical problems 
  • Support clients to optimize their usage of the Target2Sell solution
  • In charge of the daily morning monitoring (results, processes, alerts)
  • Work closely with the Technical Account Managers on client service tasks
    • Creation and/or modification of the client’s catalog transformation (ETL)
    • Validation of the Tracking and Integration (JS/API)
    • Creation of Templates (HTML, CSS, JS)
    • Creation of Reportings (Datastudio)
  • Improve and update user guides and internal documentation

Your sense of service, your communication skills and your organization talent are necessary qualities for this position.

Your profile

  • Strong working knowledge/understanding of HTML, XML, Web Services, JavaScript, JQuery, AJAX, CSS, Linux and ETL processes (e.g Penthao)
  • Strong knowledge in CMS like Shopify and/or Magento 
  • Knowledge in another CMS like SFCC or Hybris are a plus
  • Knowledge in Tracking and Analytics Solutions like e.g. Eulerian, CommandersAct, Google Tag Manager are a plus
  • Strong interest in the digital world and new technologies, ideally with a first experience in a similar field.
  • Ability to multi-task, prioritize and quickly diagnose client issues
  • Aptitude for self-learning, desire to expand knowledge to better serve job role and client
  • Must be able to take initiative to be productive and efficient 

Languages

  • Excellent written, verbal and presentation communication skills in English (other European languages e.g. French, Spanish and/or Portugese are a plus)

Salary

  • Based on your experiences

Our job position

We are always looking for great talent! Join Target2Sell, a growing startup made up by experts in their fields!

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Découvrez comment augmenter votre taux de conversion sans plus attendre
Target2Sell est utilisé par plus de 500 clients, toutes les millisecondes
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“Je cherchais une solution permettant d’adapter l’offre à chaque client.e et compatible avec mon site marchand basé sur Shopify. Target2Sell correspond à mes attentes, la solution permet de mettre en avant des produits adaptés et d’ajuster les pages listes à nos différents clients.”

Margaux Mercadier

Directrice e-commerce

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Discover how to boost your conversion rate right now

Target2Sell is used by more than 500 clients, every millisecond

Margaux-mercadier-OMC
oh my cream logo

“I was looking for a solution to adapt the offer to each customer and compatible with my website based on Shopify. Target2Sell corresponds exactly to my expectations, the solution makes it possible to highlight suitable products and to adjust the list pages to our various customers.”

Margaux Mercadier

Ecommerce director

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Food Retail industry

Discover our use cases suitable to the retail food sector and improve the customer experience with a particular focus on building a personalized experience

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