Yes, Target2Sell is a modular software suite and you can combine the products Recommend, Organize and Inspire according to your needs. To learn more about the synergy between the Target2Sell modules, you can check out the page Synergy between products..

The certification provided by Target2Sell proves that you know how to use an artificial intelligence tool for merchandising. We confirm the quality of your skills in this area.

Yes ! The program is included in your license. However, access to certain levels might depend on the service level and the type of contract you subscribed to.

You are interested in joining the program Together2Success? It’s easy, just send us an email at: together2success@target2sell.com.

Together2Success is a program for product and digital merchandising teams in ecommerce that use the Target2Sell solution.

You can manage all the modules from the Target2Sell back office. The design of the tool makes it easy to use. Moreover, we have a dedicated team working constantly on the improvement of the interface and responding to your needs.

Yes, we have tools for data visualization in our back office and we have customized analytical reports for each customer, to monitor performance per space, per module, per page and per product.

You can decide how frequently you want to receive these reports.

Yes, you have all the tools to customize your performance reports per space, per module, per page and per product.

You can decide how frequently you want to receive these reports.

The solution does also manage marketplaces.

We have many customers with websites in 10-20 countries. The back office is extremely well suited for handling these scenarios per countries.

Yes, customized integrations of our solution are possible. We have many APIs in order to do that.

The average integration time is between 4 and 6 weeks, regardless of the platform used.

It depends heavily on the implication of the customer’s technical teams/integrator in charge of the implementation.

Target2Sell guarantees an uptime of its services of 99.8% per year (excluding programmed maintenance, of which we will inform you 5 days in advance).

No, our hosting platform is located in the Ile-de-France region, all treatment is done on EU territory. So EU laws apply at all times.

Target2Sell does not use any sensitive data as defined by the CNIL (race, ethnicity, political opinions, religious or philosophical beliefs, union membership, genetic data, biometric data, health-related data, data concerning a person’s sex life or sexual orientation).

Moreover, Target2Sell does not have the possibility to directly identify your users, we only receive their encrypted ID (the data is pseudonymized).

The gathered data consists of a customer’s purchasing behaviour, such as their purchasing history and browsing on the website (products seen and added to cart, cart value, filled in words in the search bar, etc.). Moreover, some of our algorithms base their decisions on elements unrelated to the customer’s behaviour (visual similarity, semantic analysis).

Because of the nature of our services, Target2Sell has, since its founding, taken a responsible approach when it comes to the treatment of Personal Data and has made sure to always comply with the directives of the CNIL (French National Commission on Informatics and Liberty) and the European Union. Our services are thus in compliance with the GDPR since 25th May 2018 and with the latest CNIL directive on trackers, dated 17th September 2020.

The data, and your data in particular, belongs only to you.

Target2Sell assigns an identifier to each user and each customer. All data is stored and siloed in such a way that it is impossible to identify the same user among all the users of our different customers.

We propose different implementation methods. It is possible to integrate the solution using cookies, but a cookieless integration is also possible (tracking will be done server-side). We provide our customers with full technical documentation that describes all methods in detail.

The average integration time is between 4 and 6 weeks, regardless of the platform used.

It depends heavily on the implication of the customer’s technical teams/integrator in charge of the implementation.

Right from the start, you will be assigned a Technical Account Manager dedicated to your project. Don’t hesitate to contact them if you have any questions about the solution.

To get familiar with the solution as soon as possible, we organize quarterly training sessions on the different Target2Sell modules.

No, the solution is optimized in such a way that it will not slow down the loading time of your website.

The average response time of the solution is less than 40 milliseconds.

Our team of developers follows an agile work process and deploys between 2 to 3 versions each week, without any impact for our customers.

Target2Sell can use this information in its AI engine in order to get to know customers better and give them an optimized personalized experience.

Organize is an exclusive and patented module of Target2Sell to personalize the ranking of product lists (category pages, sections, sub-categories, search results …)! This easy-to-install, unique module will rank all your product in real-time and make your list pages boost your revenue.

Yes, we can easily cumulate these elements. Target2Sell will take care of commercial performance but does not manage the linguistic part, which will be handled by your engine.

Recommend module manages your recommendation spaces while Organize manages the ranking of your list and search result pages.

Yes, Target2Sell is compatible with the ecommerce CMS platforms SFCC, SAP Hybris and Magento. Please have a look on our page on Integration to learn more about our integration options.

Yes, we already integrated Target2Sell with Shopify for several of our customers. Please have a look on our pageIntegration to learn more about our integration options.

Target2Sell integrates natively with these two solutions. The APIs of the Organize module are created to provide you with the best personalized search and browsing artificial intelligence for a personalized experience at each step of the journey.

Algolia and the Organize module integrate natively to provide you with the best personalized search and browsing artificial intelligence for a personalized experience at each step of the journey.

Target2Sell has a completely open approach: integrate CRM, CMP or DMP data to improve the relevance of the engine. Your CRM or DMP are new data sources for Target2Sell that can be easily integrated through API.

Target2Sell can be integrated in both ways. These two solutions are not incompatible. The advantage of back-end integration is that Target2Sell will be completely integrated with your templates. Front-end integration will allow you to move quicker and makes testing easier. Contact-usfor more information.

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Target2Sell personalizes the customer experience on all your touch points.
By giving each of your customers a 100% personalized experience, you strengthen your relationship and this has a direct impact on your conversion rate.
These use cases of our customers will demonstrate this:
: Galeries Lafayette, Blancheporte, etc…

The size of your product catalogue is not very important, customers who use our solution have between a 100 to an infinite number of products.

The A/B testing tool runs on the modules Recommend, Organize.

Yes, you can use partner solutions such as: AB Tasty ou Kameleoon.
We also offer the possibility to run A/B tests on recommendation spaces to analyze which business rules and algorithms are best suited for your strategies.

You do not need to be an AI expert to be able to use the solution. On the contrary, we take into account all skill levels. We propose training sessions to teach you the basics of AI and the algorithms we use.

Yes, the Recommend module allows you to create and manage your own algorithm families.
We designed some features to facilitate the integration of your own algorithms in the Target2Sell recommendation engine.
Learn more about this on the page Collaborative AI

It is definitely necessary to have at least one person in charge of managing Target2Sell. Some of our clients even have a full team to monitor our solution. With its intuitive design, the tool allows teams to spend time on those actions that increase added value.

The solution is build in such a way that it is easy to use. You don’t need to know coding to manage the back-office. On top of that, we have a dedicated page with documentation about the tool.

Yes, Target2Sell is a modular software suite and you can combine the products Recommend, Organize and Inspire according to your needs.
To learn more about the synergy between the Target2Sell modules, you can check out the page Synergy between products.

The solution Target2Sell is based on a SaaS model. This means a continuous evolution of the model without service interruptions.